Cookie Policy
Last updated: February 16, 2026
1. Introduction
This Cookie Policy explains how Ragencia SAS ("we," "our," or "us"), operating the VAissistant platform, uses cookies and similar technologies when you visit our website (vaissistant.com) and use our services (collectively, the "Service").
This Cookie Policy is part of our Privacy Policy. By continuing to use our Service, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time using our cookie consent manager (accessible via the "Cookie Preferences" link in the footer) or through your browser settings.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, work more efficiently, and provide information to the website owners.
First-party cookies are set by VAissistant (the website you are visiting). Third-party cookies are set by other parties whose services we use (e.g., analytics or functionality providers). Third-party cookies enable those parties to recognise your device when you visit our website and when you visit other websites.
Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them.
3. Why We Use Cookies
We use cookies for the following general purposes:
- Essential functionality: To make the Service work correctly and securely.
- Remembering your preferences: To remember your language, theme, and other settings.
- Analytics and performance: To understand how visitors interact with our website so we can improve it.
- Marketing: To deliver relevant advertising and measure advertising effectiveness (only with your consent).
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service. They enable core functionality such as authentication, session management, and security. You cannot opt out of these cookies as the Service would not function without them.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
| sb-*-auth-token | Supabase | User authentication and session management | Session / 1 year |
| cookie_consent | vaissistant.com | Stores your cookie consent preferences | 1 year |
| __vercel_live_token | Vercel | Edge network request routing and load balancing | Session |
4.2 Preference Cookies
These cookies remember your settings and choices to provide a more personalised experience. They are not strictly necessary but improve usability.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
| NEXT_LOCALE | vaissistant.com | Stores your preferred language (English or French) | 1 year |
| theme | vaissistant.com | Stores your preferred colour theme (light/dark/system) | 1 year |
4.3 Analytics and Performance Cookies
These cookies collect anonymised or aggregated information about how visitors use our website, helping us understand which pages are most popular, how visitors navigate, and where they encounter errors. These cookies are only set with your consent.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
| _va | Vercel Analytics | Privacy-focused website analytics (page views, performance) | Session |
Note: We may add additional analytics services in the future. This table will be updated accordingly and your consent will be requested for any new analytics cookies.
4.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and to measure the effectiveness of advertising campaigns. They track your browsing activity across websites and are only set with your explicit consent.
We do not currently use marketing or advertising cookies. If we introduce them in the future, we will update this policy and request your consent.
5. Similar Technologies
In addition to cookies, we may use the following similar technologies:
- Local Storage: Data stored in your browser to remember preferences and improve performance. Similar to persistent cookies but with larger storage capacity.
- Session Storage: Temporary data stored in your browser for the duration of a single browsing session.
6. Your Cookie Choices
You have several options for managing cookies:
6.1 Cookie Consent Manager
You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer of our website. This allows you to accept or reject different categories of cookies (except strictly necessary cookies, which cannot be disabled).
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device.
- Delete individual or all cookies.
- Block cookies from specific or all websites.
- Block third-party cookies.
- Accept all cookies.
- Receive a notification when a cookie is set.
Please note that blocking or deleting cookies may affect the functionality of the Service and prevent certain features from working correctly.
6.3 Opt-Out Links
You can also opt out of certain types of tracking through the following mechanisms:
- European Interactive Digital Advertising Alliance: www.youronlinechoices.com
- Digital Advertising Alliance: www.aboutads.info/choices/
7. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating you do not wish to be tracked. As there is currently no universally accepted standard for how to respond to DNT signals, we do not currently respond to them. However, you can manage tracking through the cookie controls described above.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised.
If we make material changes, we will notify you by updating the banner on our website and, where appropriate, requesting your consent again.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Ragencia SAS (operating VAissistant)
18 Rue Masséna
06000 Nice, France
Email: support@vaissistant.com